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Computer-Aided
Dispatch (CAD)
EM
Systems' CAD program is designed for use by an unlimited number
of police, fire, and emergency medical services (EMS) agencies
in a single or multi-agency environment. The system provides
complaint and incident mapping, real-time tracking of vehicles,
field communications, and alerts to potential hazards at an
address.
Our CAD system
can accept data from the E911 and AVL system and uses the
GIS interface to display both calls for service and police
unit locations on a map. The dispatcher can interact directly
with the map to view incidents and unit information, validate
call locations, and update unit status.
System features
include:
- Real-time Call
Taking / Dispatching
- Complaint and
Incident Mapping
- 911 Interface
- Field Communications
- Messaging and
Bulletin Boards
- Alerts and
Hazards Notification
- Supports Silent
Dispatch
- Integration
with LEMS

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